Frequently Asked Questions (FAQ)

Fileky is a file-sharing platform where we publish a wide variety of files, including images, templates, themes, web UI kits, software, landing pages, logos, and more. Most of our content is free for our valued audience. However, we also accept custom file requests for a fee, as we are an IT company offering professional services. If you can’t find something on our website, simply send us a message via our contact form or email. We’ll do our best to locate or create the file you need and publish it on fileky.com.

1. What is Fileky?

Fileky is a file-sharing platform where users can access and download a variety of digital resources like templates, images, software, web UI kits, themes, logos, and more — completely free of charge.

2. Is Fileky really free to use?

Yes! Most of the files available on Fileky are 100% free for personal and commercial use. We’re committed to supporting creators, developers, and learners with accessible digital resources.

3. Do you accept custom file requests?

Yes, we do! If you can’t find the file you’re looking for, you can send us a custom request. We offer this service for a small fee since we are also an IT company providing professional design and development solutions.

4. How can I request a custom file?

Simply contact us through our website’s contact form or email us directly. Be sure to describe what you need, and we’ll get back to you with details and pricing.

5. Where is Fileky based?

We’re based in Shahjalal Uposhohor, Sylhet, 3100, Bangladesh. While we are locally based, our platform is open to users worldwide.

6. Is it safe to download files from Fileky?

Absolutely. We manually review the content uploaded to our platform to ensure it’s clean, copyright-compliant, and safe to download.

7. Can I share my own files on Fileky?

Currently, file uploads are managed by our internal team to maintain quality and security. If you’d like to contribute, please contact us to discuss a partnership.

8. What kind of IT services does Fileky provide?

Besides file sharing, we offer a range of IT services including: Website design and development, eCommerce and business site creation, Custom software development, UI/UX design, SEO and digital marketing.

9. Do I need an account to download files?

No account is required. You can browse and download files freely without any registration.

10. How can I contact Fileky?

You can reach us via the Contact Us page on our website or email us directly. We usually respond within 24–48 hours.